Tonight, Twitter has launched a guide about how businesses can best use it. Of course, we’ve been doing our part by providing some great helpful tools, which businesses can use to engage with their customers via Twitter.
It’s nice to see that a lot of our Twtapps does just what Twitter recommends for businesses. Of course, there are many other great applications out there, so be sure to take a look around (and/or ask to the Twittersphere) and you’ll probably find just what you need!
(If you don’t, feel free to let us know and we’ll build it for you!)
Anyway, here are a few example of what Twitter says on their new guide:
What does Twitter do for your businesses?
“Twitter is a communications platform that helps businesses and their customers do a number of useful things. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you’ve had a great–or disappointing–experience with their business, offer product ideas, and learn about great offers.”
How do business use Twitter?
“Businesses of all kinds, including major brands, increasingly find that listening and engaging on the service lead to happier customers, passionate advocates, key product improvements and, in many cases, more sales.”
“For instance, let’s say you run a big retail website. In addition to learning more about what your customers want, you can provide exclusive Twitter coupon codes, link to key posts on your blog, share tips for shopping online, and announce specials at store locations.
Check out the complete Twitter 101 Guide for more information about how you can use leverage Twitter for your business. Be sure to check out some of our other Twtapps that you might find helpful below:
- Twtpoll – feedback tool: create polls, share on Twitter, embed it on your site.
- Twtvite – event manager: create and organize tweetups, share on Twitter, embed it on your site.
- TwtBizCard – online business card: send and receive business cards through Twitter.
- TwtQpon – online coupon creator: create and distribute coupons on Twitter.
- Twtlong – customer service: engage with your customers in more than 140 chars (yes, sometimes you need it for better answer your customers inquiries)
- Twtjobs – carrer manager: post jobs and receive applications via Twitter.